Privacy Policy

Your privacy is our priority.

Learn how Kovikx collects, uses, and protects your data with our transparent privacy practices and commitment to security.

Last updated: February 23, 2026

At Kovikx, your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services.

By using Kovikx, you agree to the practices described in this policy.

1. Information We Collect

We collect information to provide and improve our AI-powered customer management services.

a. Information You Provide

  • Name, email address, company name
  • Account login details
  • Billing and payment information
  • Messages, contacts, and customer data you connect to Kovikx

b. Information Collected Automatically

  • IP address and device information
  • Browser type and usage data
  • Log files, analytics, and performance data

c. Connected Platforms Data

When you connect platforms like WhatsApp, Instagram, LinkedIn, Email, or other services, we may access and process messages and metadata only to provide Kovikx features such as:

  • Message organization
  • Lead classification
  • Automation and scheduling

2. How We Use Your Information

We use your data to:

  • Provide, operate, and improve Kovikx
  • Organize and manage customer communications
  • Power AI features such as lead classification and automation
  • Communicate with you about updates and support
  • Ensure security and prevent fraud

We do not sell your personal data.

3. Data Storage & Security

We use industry-standard security measures to protect your data, including:

  • Secure servers
  • Encrypted data transmission
  • Limited internal access

While we strive to protect your data, no system is 100% secure. You use Kovikx at your own risk.

4. Data Sharing

We may share data only in these cases:

  • With trusted service providers (hosting, payments, analytics)
  • When required by law or legal process
  • To protect Kovikx, our users, or the public

All third parties are required to maintain data confidentiality.

5. Data Retention

We retain your data only as long as necessary to:

  • Provide our services
  • Meet legal and business requirements

You may request data deletion at any time.

6. Your Rights

Depending on your location, you may have the right to:

  • Access your data
  • Correct inaccurate information
  • Request deletion of your data
  • Withdraw consent

To exercise these rights, contact us using the details below.

7. Third-Party Links

Kovikx may contain links to third-party websites or services. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

9. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at: